Support

Help with Gone This Far™, and how to reach us.

My workouts don't show up

Gone This Far™ can only see what Apple Health allows it to read. To check:

1. Open the Health app and tap your profile picture at the top right.
2. Under Privacy, tap Apps, then Gone This Far.
3. Tap Turn On All.
4. Back in Gone This Far™, go to Settings, tap Health Access Help, then Reload from Apple Health.

My totals look too high

If more than one app saves your workouts to Apple Health (for example, Apple Watch and Strava), the same run can be stored twice. Gone This Far™ merges these automatically. Make sure Settings → Merge duplicate workouts is on.

From version 1.1, your total also includes everyday walking: the walking Apple Health counted outside workouts, which over years can add up to more than the workouts themselves. The Walking page shows how it adds up, and any day that couldn't be real is left out. To count workouts only, turn off Settings → Count everyday walking.

Why does my 5K count look so big?

By default, any run from a 5K up to about 4 miles counts as a 5K effort. Choose Strict under Settings → Race matching to count only runs close to the exact distance.

Can I try it without workout history?

Yes. Tap Explore with Sample Data on the empty screen or in Settings to see every feature with seven years of made-up workouts. Your real data isn't affected.

Where does my data go?

Nowhere. Everything is processed on your device, and Gone This Far™ never writes to Apple Health. See the privacy policy for details.

Suggest a feature

In the app, open Settings → What's Next to vote on upcoming features or suggest your own.